This policy is effective from 20/04/2021.
This privacy policy sets out Manuka Marketing’s practices regarding the use, collection, protection and disclosure of certain information, including personal information.
In this document, ‘Manuka Marketing’, ‘We’, ‘Us’, ‘The Company’, or similar expressions refer to www.manukamarketing.co.uk
We use your data to provide and improve our services. By using the website and any services provided, you are agreeing to the collection and use of information in accordance with this policy. If you do not agree with the data practices described in this document then you should not use the website or its services.
We are committed to protecting your privacy.
We may make changes and update this policy. Please check this page to ensure you are happy with any changes.
How we collect your data:
We may collect your data in the following ways:
- When you visit the website. When you visit the site you are free to browse without providing any personal data. We use cookies, pixels and other tracking technologies which automatically collect information about your activities on the website. For more information please read our Cookie Policy.
- When you communicate with us. When you communicate with us (via email, social media channels, the Manuka Marketing website or other) we may retain a copy of your communications with us. This is so we can continue our communication with you throughout your purchase of any services.
- When you sign up to our services. When you sign up to any of our services we may collect personal data such as your name, email, phone number, location and payment information. We use this information to contact you and take payment. We do not sell this information to any other party.
- When you sign up to our newsletter we may collect personal data such as your name and email address. You can unsubscribe to emails at any time.
Why we collect your data:
The reasons we may collect your data include:
- To provide you with the services offered on the Manuka Marketing website, respond to enquiries, communicate with you, provide troubleshooting, and for other service purposes.
- To tailor content/information that we may send to you, and to otherwise personalise your experience using the website.
- To comply with legal obligations.
- For business administrative purposes.
- For payment purposes. If you provide us with credit card information we use it solely to collect payment and check your financial qualifications. We use third party service providers to manage card processing. These service providers are permitted for the sole purpose of card processing on our behalf.
- To gather metrics to help understand how users access and use the website, as well as improve existing services and develop new services. We may also use metrics to evaluate and improve services and personalisation.
- To analyse your interactions with our services and third party services so we can tailor advertising to suit your interests. As well as delivering interest based ads, we may analyse the performance of these advertising activities.
- By law, or under the terms of a contract we have with you, we may be required to collect personal data.If you fail to provide data when requested, we my not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case we may have to cancel any product or service you have with us. We will notify you of this before it happens.
- We include Social Media features such as ‘share’ buttons on our website. These features may collect information such as the pages you visit, your IP address, and may use Cookies to function properly. Social Media features hosted by third parties have their own privacy policies which we have no responsibility over.
- By using our services, you give us permission to send you information related to your purchases and payments. The email you provide when signing up to our services may be used to send you information we believe is in your best interest to know.
- Signing up to our newsletter. When you sign up to our newsletter you are required to give some personal information. By signing up you give us explicit permission to send you marketing and promotional emails, and other emails relating to the business. You can unsubscribe from these at any time.
- To prevent missus, if necessary where we believe there is a need to investigate, prevent or take legal action against illegal activities, suspected fraud, situations involving potential threats to the safety of users, or violations to our terms of service of this Privacy Policy.
- We may post customer testimonials and comments to our website. These may contain personal information such as personal and business names. You may request that we keep your testimonial anonymous or request for them to be removed.
Sharing your data:
We do not sell your information to third parties.
We may share your information with third party service providers who use the information to perform services or us, such as payment processors, consultants, or others.
We may disclose information where we believe it necessary to respond to claims asserted against us or comply with legal process, enforce or administer our agreements and terms, for fraud prevention, risk assessments, investigation and protect the rights and safety of Manuka Marketing, its users or others.
For advertising purposes, we may provide information to third parties so they can tailor advertising to you, and measure its effectiveness.
Third Parties:
We may include third party links on our website from other sites. These sites will have their own Privacy Policies and practices in place which may differ from ours. We encourage you to carefully read the privacy statements of any website you visit before submitting any personal information to them.
Your Rights:
You may request access to the personal data that we hold which relates to you. This entitles you to receive a copy of the data we have about you so that you can check said information is correct.
Where applicable by law, you may have the right to access your personal information, as well as update, change or delete this information. You can do this by contacting us to request these changes.
You can unsubscribe to emails including those of a promotional nature by clicking the ‘unsubscribe’ link at the bottom of each email you receive.
Retention of data:
We will only retain your personal data for as long as is necessary to fulfil the purposes for which such data was collected or for as long as we are required to by law. At the end of the retention period, your data will be deleted or anonymised.
We may retain your personal information as necessary to comply with legal obligations, resolve disputes, maintain business records and enforce our agreements.
Examples of retention purposes include:
- For legal purposes.
- Any correspondance you have sent us.
- For the duration of contracts with us, and for a period of time after your contract has ended for legal and administrative purposes.
How we protect your information:
We are dedicated to keeping your personal information safe. We have safeguards in place that help us do this, as well as those that help to protect against the misuse of your information in our possession.
Any information you provide to us on our website is protected during transmission by the use of the SSL (Secure Sockets Layer) Software. This encrypts the information that is provided.
Changes to this policy:
We update this Privacy Policy when it is necessary. We will notify you of any changes coming into effect, however, we still recommend it in your best interest to review this Privacy Policy regularly.
We will post any changes to this page. If we make significant changes to this Policy, we may provide a notice via an email notification.